Sunday 22 July 2018

Tribute to Admiral Jayant Nadkarni (Former Chief of Naval Staff (Indian Navy) 1987-1990)


(My tribute to Admiral Nadkarni on his demise. Dated 22 July 2018 at Pune, Maharashtra, India)

President Navy Foundation Pune, Members of the Pune chapter, the very special Golf four- ball who ensured that Adm.. Nadkarni played as long as he could, Ladies and Gentlemen.

It would be puerile on my part to summarize the naval career of Adm. Nadkarni. I know that a number of you have served under him, perhaps none here has been his peer and surely no one senior to him is present in this audience.

Exactly a year ago I paid tribute to a hero of the attack on Karachi and I began with what Gen Patton had said; "It is foolish and wrong to mourn the men who died. Rather, we should thank God that such men lived".

Adm. Nadkarni certainly belongs to that category which exhorts or commends us to Thank God that he lived and that his inherent intellect guided the navy during a very difficult phase of our growth. 1987 to 1990 saw many ups and downs in our economy and the defence budget took a beating.

Yet during his watch much was achieved and those are listed on the internet. You don’t need me to elucidate those records. What I shall do today is to tell you a few stories that have perhaps never been told before. Let me at the outset state that I came to know more about him after I retired than while in service. After all, post retirement activities are truly reflective of one’s ability to contribute to the society as a whole. Apart from being the founding member of CAAS, IMF and the Patron of MHS which he handed over to me, he was also sought after by Academics and had even contributed to the print media with some incisive articles on affairs Maritime.

That he was least flamboyant, unflappable and extremely observant is known to many. Allow me to present a couple of anecdotes, which I believe have not been recorded. But before that, this is what Adm. Awati said within hours of Adm. Nadkarni’s departure. “Podgy was an accomplished navigator who had a special touch for the Haven-Finding art which I do not see since his days at sea in a ship or as the Commander of the Western Fleet. I hope my readers understand the point I have made in describing this officer in his heyday. I experienced it first-hand. None, to my knowledge, has matched him in the past fifty years or more. The quiet, self-effacing facade hid a steely determination to do right, always and every time, by his ships and men. He belongs to that immensely rare breed of men who display character. It was forged during his difficult teens and early adulthood when he had to struggle against adverse conditions at home, facing denials.” Having been the navigator of INS Delhi, he knew that ship pretty well. He made a name for himself and that has been recorded in the history of the navy titled ‘Blue print to Blue water’. When INS Delhi, which was under long refit had to be pulled out in 1961 for gun fire support to the Army off Diu, Capt. Krishnan (later Vice Admiral and C-in-C East during the 1971 conflict) asked that his old crew and especially Podgy as the navigator should be brought back on board. The rest is history.   And so years later while in command of INS Delhi which lay at anchor at Port Blair flying the Flag of the then C-in-C East, he remained confident and unflappable.  When the Capt. was told by the Admiral that he should leave harbour in total darkness, he promptly saw the opportunity to go fishing during the remaining day light hours- with two of his ship mates. The Capt. returned on board 15 minutes prior to weighing anchor and was on the bridge wings conning the ship out of Port Blair while casually chatting with his ship mates on the successful fishing expedition. This left the C-in-C speechless and rather neglected, perhaps.

The second anecdote is when he visited Moscow in the then powerful Soviet Union, He was to deliver a pre-dinner speech. The problem was that the carefully crafted and politically correct speech prepared by his NA and the Naval Attache was left behind at the Hotel. The Admiral had merely glanced at it. When he was invited to speak and realised that the papers were not quite there, he merely waived his hand and whispered to the NA that he had glanced at the points and that was enough. He was not a great orator and yet managed to convey his message effectively.

Of the many other stories, here is a true story narrated by Prof Gautam Sen who lives in Pune. “In 1993, Podgy took her (Mrs Nadkarni} on a holiday to Europe. He was my house guest in Florence for seven days where I was a Jean Monnet Fellow at the European University Institute. She had already lost more than 60% of her vision. Every single day he would take her around Florence and give a continuous commentary explaining everything that came in the line of sight. But the most astounding thing was when he took her to the Da Vinci Museum and explained every Michael Angelo sculpture/ painting for nearly six hours. If you closed your eyes and only heard the voice of Podgy each item came to life. And there she was holding his arm listening and asking questions. Even some of the visitors trailed behind the two to listen to Podgy’s narration - an unusual display of his knowledge about art and architecture of the renaissance period to perfection. Not many may have known his deep understanding, study and appreciation of European history, its legacy of culture and the role of the Catholic Church. But what stood out was his devotion to her to ensure that she saw through his eyes exactly as you and I would see and remember Europe.” To bring him back to life today, I shall play a short extract of his interview that I recorded in March 2016, for the book on Ronnie Pereira. He was a great admirer of Adm. Pereira. He was the COS in quick succession to three legendary Admirals of our Navy. Adm. Pereira, Adm. Rusi Gandhi and Adm. Barboza. This is what he said to me.



Let me conclude this chapter with the one I have chosen from a plethora of anecdotes narrated to me during the last week when I contacted a number of officers who had served under him. His NA who is not keeping too well narrated this one. Just prior to his retirement Adm. Nadkarni noticed that the navy had begun to pursue a new penchant for pre- retirement activities. Traditional activities such as wining out, dining out and pulling out had expanded to Golfing out, in some cases ‘tennising out’ and riding out too. Hence, he enquired with tongue in cheek whether he could be ‘Kabbadeed’ out as that was the only sport suitable for his podginess.

I gave a lot of thought to how I can conclude this tribute to Adm. Nadkarni. I think he would be delighted if we gave him a theen jai. Ladies and Gentlemen please rise- “THEEN JAI KE LIYE THAYYAR-ADM NADKARNI KI - JAI…….”


Wednesday 4 July 2018

WHY DIGITIZATION IS A BOON AND A BANE

Private sector multiplies profit while the public sector exploits  corruption.

While tremendous strides have been made to bring in transparency and efficiency in the digitized economy of India, a section steeped in corruption ensures that the old inefficient and opaque system continues to prosper . There may be many examples but one each from the private and public sectors should suffice to educate and suggest remedial measures for the benefit of the "common man".

It is a well known fact that manufacture, information dissemination, billing and collection of payment in a vast array of products have promoted greater sales of modern utility goods in the digitized Indian market. My decade old car was up for sale. Examining multiple market friendly ventures to sell used cars, I decided to explore a relatively recent player. The website promised to deliver the following;

  • Approximate sale price depending on basic parameters of the car
  • A free- of- cost 45 minutes inspection of the car including all the documents which are mandatory.
  • After the assessment of the expert,uploading the findings of the expert with photographs to the centre which then starts a process of auction among potential bidders.
  • In 30 minutes of the above to show me the lowest and highest bids. If the bid is unacceptable no further action needs to be taken.
  • In the event the bid is acceptable a 30 minute process of verification of documents and signing a joint agreement commences.
  • The above process completes all necessary signature to meet mandatory requirements for resale  as stipulated by the RTO.
  • The joint agreement then releases the seller from all responsibilities of the car.
  • Finally the accepted bid amount is transferred instantly to the bank account of the seller.after deducting the nominal service charges.
Did all this happen? Indeed. In 15 minutes after closing the deal, I had  confirmation of receipt of money in the bank. The episode would be incomplete without the last mile connectivity with the RTO. One of the mandatory checks includes a visit to the traffic police site to check on unpaid challans for traffic violations as also accident related data if any. To my surprise there was an unpaid challan for Rs400 for a traffic violation caught on camera in 2017. Since I neither received an e mail or a telephonic message I was completely  oblivious to the misdeeds of my driver, I am told that we are required to visit this site from time to time. What if no payment is done? Well, you can't sell your car until it is done. Did anyone among my friends know about this silent camera- captured violation process? Not really. Hence this explanation.

 Could I have imagined such a tear less sale of my old car? Not at all. Full use of digital technology and completion of action within hours. All with a smile and a cup of coffee too.

Now coming to the story of how the babu, steeped in procedures functions  not only to tire you but to ensure that you follow an opaque system with built in guaranteed harassment. 

My driving license was due for renewal. This being a process once in 10 years or 5 depending on ones age, one is not aware of the impact of technology on efficiency of Govt run institutions. Getting a passport for instance has been streamlined through data exchange on internet. And so I visited the portal of RTO Pune. It also led me to a site run by a private operator who claims to deliver the prized document without tears. I opted for the tear less process of merely uploading all necessary papers including photographs. It was named appropriately as itseazy.com
After a few days of exchange of mails, I was asked to pay about six times or more of the official rate for renewal. "Aha," I said, pay more for no tears.

The final communication asked me to proceed to the RTO with my old card and meet their representative at the out gate.The entrance at the RTO was a bit overpowering due to hoards of people at every counter. At the out gate it appeared well nigh impossible to locate my interlocutor. In the event I did not have to. I received a call from a man who said he was watching me while seated on a scooter and he literary guided me to his location. One look at him and I realised that he was an agent who normally swings things in any Govt office. How on earth was he connected to the web portal its eazy.com?

The supreme confidence with which he outlined his plan made me wary of him. He asked me to proceed for a medical examination which was mandatory for license. I objected stating that the web service had not asked me to appear for a medical that too at a location as crowded as this. He was completely at ease with the developing situation and merely stated that he could arrange for a medical certificate if I merely followed his guidance.

I whipped out my cell almost like a cowboy at gun fight and phoned my service provider. The agent grinned and waited for my conversation to end. I was told that it was a minor oversight and that the payment made to them would take care  of the rest. I promptly grabbed all my papers from the agent and said that I did not need any license and that too from an agent of the RTO  whose role as a" pimp "should have vanished with the transparent internet based digital process. The agent followed me and advised me that at no time did he tell me to pay for the medical and what is more, I did not have to wait for more than 2 minutes to get a certificate. That said he turned around and was back in 30 seconds with a medical certificate pronouncing me fit and signed by a medical officer with a stamp on it.That done he collected my old license and promised me that my new license would arrive by speed post in 72 hours.

It is then that I realized that the old system of the "pimp" has been reincarnated by a private website which gives the necessary confidence to the customer but which is entirely dependent on the good old agent who in turn bribes all those in the pipeline. Now you can compute the profit margin of the website, the cut earned by the agent and the bribe up the chain including the Medical officer who never saw me. It struck me that I could have been blind and yet be cleared to drive.I had electronically transferred Rs 2000 for a job which costs Rs 300.

Now I engaged the agent in conversation on how he functions. He gladly shared his insights and gave  me a business card  with a caption "Any thing to be done with RTO" Indians are known to be innovative while avoiding taxes and creating channels for bribing. It is a win-win arrangement -unbeatable in concept and meticulous in execution. In parting, he hinted that those who come to him directly would need to pay only Rs 1000.

More recently I gathered that direct contact with the RTO at the crowded counters would have been sufficient if one had the patience. Look how wisely the plan has been hatched. The common man should receive the service at the counter a bit more efficiently without paying a bribe while other middle class and above customers who have internet facility may pay more. Thus my driver renewed his license without any tears,that too-at one sixth the cost!!

The pie'ce de re'sistance was when an affluent friend from Chennai claimed that he was harassed by the RTO of his zone while an adjoining zone was run transparently and efficiently. The modus operandi at the Agent- run RTOs appear to have been standardized  at the  National level. Money makes the world go round. Try beating the system!